Job title: Drainage Operations Supervisor
Job type: Permanent
Emp type: Full-time
Salary type: Annual
Salary: negotiable
Location: Sevenoaks, UK
Job published: 28/09/2022
Job ID: 33824
Contact name: Kate Woodward
Contact email:

Job Description

Job Title: Drainage Operations Supervisor
Job Type: Permanent
Emp Type: Full-time
Salary: £40,000 - £50,000
Location: Sevenoaks

We are looking for an experienced Drainage operations Supervisor. The ideal candidate needs to have at least 10 years of experience spent on the tools as well as having managerial experience with the drive to progress within our clients company.

Duties & Responsibilities:

  • Managing a team of drainage engineers who are road-based
  • Monitoring mailboxes
  • Ordering of materials and placing of orders with suppliers
  • Raising urgent quotations and estimates
  • Attending various sites and supervising works being carried out
  • Logging and following up of Emergency call out orders
  • Ensuring all the jobs from evenings and weekends are updated and dealt with
  • Answering high volume inbound calls and assisting customers with specific inquiries and job bookings
  • Uploading jobs onto our live job logging work system
  • Update worksheets with changes and statuses of each customer’s job
  • Working closely with the CCTV survey division
  • Dealing with out of hours calls via our helpdesk on a rota
  • Managing client portals
  • Ability to prioritise own workload and meet deadlines
  • Providing clients with updates on progression of works
  • Providing business support to all areas when required
  • Arranging parking at the request of engineers
  • Working to tight timescales as part of a high-performing team
  • Liaise with engineers to book follow on jobs for customers

Successful Candidate:

  • As one of our clients supervisors you will be expected to deliver a high standard of work, deliver excellent customer service & be punctual with a can-do attitude!
  • Hold level 2 Plumbing NVQ or higher (not required but preferred) and/or water jetting qualifications
  • At least 10 years’ experience in all aspects of drainage both commercial & domestic.
  • A willingness to accept and offer out-of-hours duties like taking telephone calls & emails
  • At times attending jobs to supervise and when required carrying out certain jobs as and when necessary
  • Able to prioritise workloads, multitasking is a must as we are a fast-paced reactive maintenance company
  • Proficient in Microsoft office programs excel, outlook, word
  • Ability to 'be part of a team and carry out a variety of tasks


  • Monday to Friday
  • 8am - 6pm
  • You will be out of the office from time to time.


  • Full UK Driving licence


  • Company vehicle
  • Fuel card
  • Work phone
  • Company uniform & PPE
  • Full PAYE contract with holiday pay
  • Company pension scheme available
  • Further progression within the business
  • Bonus scheme


If you are interested in the job or have any questions, please apply or email

This job is being advertised by The Recruitment Geeks who are operating as a recruitment agency.